terms & conditions

Participation fees

The participation fees are due in full within 10 days after registering to an event. Only a payment in due time guarantees the reservation of an available place. The fees do not include accommodation. Prices include 20% VAT.

Terms of cancellation

Cancellations have to be made in writing. If a participant is prevented from the course by any reason after full payment, the course can be cancelled

• up to 6 months before the event with a handling fee of 10% of the booking’s total cost
• up to 3 months before the event with a handling fee of 20% of the booking’s total cost
• 1 month prior to the conference with a handling fee of 50% of the booking’s total cost
• up to 1 week prior to the event with a handling fee of 80% of the booking’s total cost
• 1 week prior to the conference with a handling fee of 100% of the booking’s total cost

No cancellation fee is applied if the participant nominates a substitute. Reimbursements may be subject to external handling fees out of our control that have to be covered by the participant. We regret that we are unable to refund any delegate travel and/or accommodation costs that have already been incurred by the delegate, or any administration charges relating to cancellation of travel tickets or accommodation.

Modifications of the course program and date

The course date and the course program can be subject to modification. Also the time schedule, the instructors, the location of the course can be modificated. Registered participants will be informed in time of any changes. If the course is cancelled due to an act of god, there is no entitlement to an execution of the course. MTS cannot be made responsible for printing errors and typographical errors.

Certification

Certificates of attendance require a successful participation and are handed out to the participants at the end of the course.

Privacy policy

MTS – the wetlab company is dedicated to protecting your privacy while providing you with the highest level of service. We want you to understand how we gather and protect your information, how we may use that information, and the choices you have.

How We Gather Information
We gather information about you to help us better understand your needs and to provide you with personalized and efficient service. The information we gather comes from information you provide to us (such as your name, address, e-mail address, credit card number, identification numbers, telephone number, education, job description, gender, and age). It also comes from information we gather automatically when you visit our websites such as cookies and other tracking devices which help us to provide a better user experience.

As a convenience to our users, MTS websites contain links to sites or services created and maintained by other organizations, including member societies. MTS does not control all of these links or sites nor is it responsible for the accuracy, timeliness, security, or even the continued availability or existence of this outside information. Other organizations linked from MTS websites may collect information about you when you visit their sites. MTS cannot control this collection of information. You should contact these companies directly if you have any questions about their use of the information they collect.

How We Protect Information
Keeping your information secure is our responsibility and our commitment to you. If you believe your personal information has been compromised, please contact us immediately.

We protect your information through physical, electronic, contractual, and procedural measures that comply with Austrian laws and standards. We require contractors and other companies that provide services on our behalf to protect your information. We prohibit those companies from using it for any other purpose, and we only provide them with information that we believe is necessary to fulfill their responsibilities. 

How We Use Information
Your relationship with MTS may dictate how your information will be used. By using any MTS website, providing us with personal information, and/or accessing or enrolling in any of our programs or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our websites or these services.

By registering as a delegate to an event, you consent to the release of information related to your membership to your employer, member societies, other members, certain government agencies, and the general public.

We may use your information to provide you with the products and services you requested and to inform you about other products and services that may be of interest to you. If you choose to provide us with personal information when placing an order, registering for programs, or for other reasons, we may use that information to send information to you, respond to you, or for billing or other related purposes. For example, if you are a delegate, MTS may use your information to process your application, administer examinations and render services to you. MTS may also release your personal information to various organizations, including but not limited to:

Other vendors, companies, and organizations that facilitate our offering of products and services to you
Other companies and organizations that have products or services that we believe may be of interest to you
Companies that process your credit card if you place an order
Others as required by applicable laws or regulations

Your Preferences
If you are comfortable with the ways in which we contact you currently, there is no need to indicate your preferences.  If you wish to change your preferences, MTS makes it convenient for you to manage your communications preferences or you can contact us.

MTS will respect your privacy and your preferences will remain in effect until you tell us otherwise.

Changes to This Policy
If we make any material changes to our privacy practices we will post a prominent notice on our website notifying users of the change.

mts-the wetlab company GmbH
Riederpuitweg 3
6430 Ötztal Bahnhof
AUSTRIA

Phone: +43 699 16434388
Email: info_@_mts-wetlab.com

VAT identification number: ATU68235448
Company registration number: FN 403263i
Court of jurisdiction: Landesgericht Innsbruck